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Water Billing & Tax Collection

     The Water Billing & Tax Customer Service Representives is responsible for a host of services. These include distributing and collecting funds from water bills; distributing and collecting funds for property taxes; and business licenses. The department is dedicated to providing you with prompt and courteous service.

Pay Online

Pay by Phone

Water Payments: 1-877-579-0470
Tax Payments: 1-877-579-0479

***Please be advised proccessing fees will apply***

Rates and Fees

To activate your water, you must bring your driver’s license, social security card, a rent receipt/ lease agreement (if renting), and a $75 deposit. Payments are due by the 15th of every month. Other fees that may apply include a $25 late fee and a $35 return check fee. Water services will be reinstated or activated within 24 hours of payment or initial signup. Water will be cut on between the hours of 8:00 am and 4:00 pm only.

Customer Service

Phone: 910-582-7983

Tax Collector
Thomasena McDonald

Customer Service Manager
Channon Fowler

shayla smith
Customer Service Representives
Shayla Smith

ana martinez
Customer Service Representives
Ana Martinez